Contact Rambelz

Talk to our Dubai team about visas, flights and holiday packages by chat, phone or in store.

How to reach us

• WhatsApp and phone: +971 52 289 3731
• Email: info@rambelz.com
• Live chat: on every page, answered by our AI assistant and travel team

What to send us for a faster answer

• Your booking or invoice number, if you already have one
• Your nationality and country of residence for visa questions
• Your travel dates and destination

Track your booking yourself

You can check the status of any booking at Track your booking with your booking number and last name, with no login needed.

Common questions

• How long does a visa take? It depends on the country. Each visa page shows typical processing times.
• Can I change my travel dates? For flights and hotels, it depends on the fare rules. Message us and we will check.
• What if my e-Visa is refused? On Shield-protected e-Visas you get 100% back. See Rambelz Shield.